Refund Policy

Refund & Cancellation Policy for Pipeemail

Effective Date: July 28, 2026

Thank you for choosing Pipeemail. This policy outlines exactly how we handle cancellations, refunds, and payment disputes to ensure transparency for you and our payment processors.

1. Delivery Policy (Fulfillment)

Pipeemail is a digital Software-as-a-Service (SaaS). Upon successful payment processing, your service is delivered and activated immediately. You will gain instant access to your account dashboard and email marketing tools.

2. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for new customers. If you are not completely satisfied with your first Pipeemail subscription, you may request a full refund within 14 days of your initial purchase date.

3. Subscription Cancellations & Renewals

You can cancel your subscription at any time directly from your billing dashboard. If you cancel, your service will remain active until the end of your current paid billing cycle. Subscription renewals are non-refundable. It is your responsibility to cancel your subscription before the next billing cycle if you do not wish to be charged.

4. How Refunds are Processed

To request a refund under our 14-day guarantee, contact our support team at billing@pdfselle.com. Approved refunds are processed back to the original payment method (e.g., the credit card you used via Stripe). Depending on your bank, it may take 5-10 business days for the funds to appear on your statement.

5. Chargebacks and Disputes

If you do not recognize a charge, please contact us immediately at billing@pdfselle.com before initiating a chargeback with your bank. We are committed to resolving billing issues quickly. Initiating a fraudulent or unwarranted chargeback will result in immediate account termination.

6. Contact Us

Business Name: Pipeemail (pdfselle.com)
Address: 460/tda Chowk Azam layyah
Phone: +923001458016
Email: billing@pdfselle.com